Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your personal information.
1 Information We Collect
At African Union, we collect information to provide and improve our services. This includes:
Account Information
- Name and email address when you register
- Profile information you choose to provide
- Authentication data for secure login
Usage Information
- Device information (type, operating system, unique identifiers)
- App usage statistics and interaction patterns
- Property search history and saved items
- Real estate agent interactions and inquiries
Location Information
- Country selection for service delivery
- Property location preferences
2 How We Use Your Information
We use collected information for the following purposes:
- Service Delivery: To provide real estate listings, agent connections, and platform features
- Account Management: To manage your registration, authentication, and profile
- Personalization: To customize content and recommendations based on your preferences
- Communication: To send important updates, service notifications, and marketing (with consent)
- Analytics: To understand usage patterns and improve our services
- Legal Compliance: To meet regulatory requirements and protect our rights
3 Information Sharing
We do not sell your personal data. We may share information in these circumstances:
- With Your Consent: When you explicitly approve sharing
- Real Estate Agents: When you inquire about properties, relevant details are shared with agents
- Service Providers: Trusted partners who help operate our platform (hosting, analytics)
- Legal Requirements: When required by law or to protect rights and safety
4 Data Security
We implement industry-standard security measures to protect your data:
- Encryption of data in transit using HTTPS/TLS
- Secure authentication with Supabase
- Regular security assessments and updates
- Access controls limiting employee access to necessary data
- Secure data storage with backup and recovery procedures
While we strive to protect your data, no system is completely secure. We encourage you to use strong passwords and be cautious with your account.
5 Data Retention
We retain your information for as long as necessary to provide services:
- Account Data: Retained while your account is active and for 2 years after deletion
- Usage Analytics: Aggregated and anonymized after 12 months
- Communications: Retained for 3 years for support and legal purposes
You can request data deletion at any time via our account deletion page or data deletion request form.
6 Your Rights
You have control over your personal data:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate data
- Deletion: Request removal of your data
- Portability: Receive your data in a transferable format
- Objection: Opt out of certain data uses
- Withdraw Consent: Revoke marketing permissions anytime
To exercise these rights, contact us at the email provided below or use the in-app settings.
7 Children's Privacy
Our platform is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us immediately.
For users aged 13-17, we may require parental consent before certain data processing activities, particularly for features like messaging and reviews.
8 Third-Party Services
Our platform may link to third-party services. We are not responsible for their privacy practices. We encourage you to review their privacy policies.
Third parties we may use include:
- Supabase: Backend database and authentication
- Google Play Services: App distribution and updates
- Analytics Providers: Usage tracking and insights
9 Changes to This Policy
We may update this Privacy Policy periodically. Changes will be effective upon posting with an updated "Last Updated" date. For significant changes, we will provide notice through:
- In-app notifications
- Email to registered users
- Prominent notice on our website
We encourage you to review this policy regularly.
10 Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Data Privacy Inquiries
Email: teams@africanunion.com
Website: africanunion.com
Response Time: Within 30 days